Shipping Policy

We value your time and money and understand that safe and timely delivery of goods purchased is an important factor of e-shopping. To ensure safety, all products are double packed with waterproof material. We offer free shipping across India for all products purchased above Rs 999 .

How do I check the status of my shipment?
Upon shipment of your package to the courier agency, we shall send the details of the same via e-mail. The email contains the tracking number and the courier agency’s website details. The customer may use the said details to check the order status and know their expected date of delivery.

Are there any other charges applicable?
Charges like duty , Octroi and other taxes incase applicable are payable by the customer at the time of delivery. These payments are not part of the purchase made through Vastra

How long will it take to receive the goods?
Products are dispatched through trusted courier services to all locations. You can expect the same to reach your destination within 7 to 14 business days. However, delivery time is dependent on your location and also on customs clearance at International locations. On rare cases there may be delays due to non availability of stock or other unforeseen circumstances. Under such situations, the customer shall be notified accordingly via email.

What if my shipment is lost in transit?
If we get to know that your package has been lost in transit, we shall reprocess the same at no extra cost.